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Software - Onboarding a new brand

b Onboarding a New Brand - Software Tools

Onboarding Video (Slightly out of date, steps below are more accurate)

Step-by-step Onboarding

1. Get Store ID in Otter portal

  1. You can find it in the Otter Developer portal: developer.tryotter.com.
  2. Click the Orbital Kitchens POS.
  3. Go to StoresOnboarded.
  4. Find the newly created brand and copy the External Store Id.

2. Update or Add new brand in MongoDB

  1. If Otter sends the webhook before you create the brand on our side, the store is created automatically.
  2. In the brand collection, search for the brand by filtering the OtterId field with the External Store Id copied above. MongoDB brand search
  3. If the brand already exists, update the Name and KitchenId fields. If it does not exist, create a new brand document.
  4. Navigate to the Database/Brands tab on the OK Manager page to view the new brand, then fill in the missing fields. Brand detail

3. Add a new row in otter.stores table in Postgres

store_id is External Store Id in step 1

Store Supbase

4. Complete the brand onboarding steps for the busy level management service